Maximize desk bookings with your co-working space using Mapsted’s intelligent mapping system and increase your customer’s productivity by enhancing their office environment experience.
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Next to the six-lane highway that bursts westward out of the Holland tunnel, a humble 80-year-old, four-story development is nestled among the sparkling new high-rise condominiums in Jersey City, New Jersey.
Holland Gardens, one of Jersey City’s five public housing complexes, could soon look a lot more like its modern neighbors. After a public-private redevelopment plan was pushed forward this month, the site will be transformed into a 631-unit mixed-income development that preserves public housing and adds affordable senior units, homeownership condos and market-rate apartments.
The entrance to Jersey City Housing Authority’s Holland Gardens, built in 1944.
Photographer: Patrick Spauster/Bloomberg
The plan to replace Holland Gardens represents an innovative process for financing and designing ways to preserve public housing, and aims to avoid the pitfalls of previous redevelopment projects. The blueprint — which could become reality in as soon as four years — emerged from years of community engagement, and will include new amenities, retail outlets, services and community space. While some tenants and local leaders are excited, others aren’t so sure. The rebuilding requires involuntary relocation with a promise of a right to return when the project is completed.
As cities across the US struggle to fund repairs and maintenance for aging public housing, Jersey City’s approach to mixed-income development and community engagement could hold lessons for other city leaders. The project’s success may hinge on how the city manages the relocation process.
“It’s hard to do this well, even with the best of intentions, which it looks like they have,” said Susan Popkin, senior fellow at the Urban Institute and an expert on community engagement and public housing redevelopment. “I am all for anything that preserves public housing at this point; we’re on the verge of losing all of it.”
Falling Apart
Residents and the city agree on at least one thing: Holland Gardens is in desperate need of repair.
The five-building, three-acre development, built in 1944, “has just fallen apart,” said Ty Matthews, one of the resident leaders at the complex. Matthews has lived in a 750-square-foot (229-square-meter), three-bedroom apartment in Holland Gardens with her family for a decade.
“We have mold and every two weeks there’s no hot water,” she said.
As Holland Gardens has deteriorated, the neighborhood around it has changed dramatically.
Downtown Jersey City boomed, growing its population by nearly 60% from 2010 to 2020. The surrounding Hudson County produced housing at over the twice the rate of New York City from 2010 to 2018, attracting numerous new residents and businesses.
While the median household income for Jersey City public housing residents is around $24,000, in the census tract surrounding Holland Gardens that number is now $111,000. And though 64% of Jersey City public housing residents are Black, Black households now make up only 15% of the surrounding tract.
At Holland Gardens, the city and the housing authority saw an opportunity to preserve public housing while leveraging Jersey City’s hot housing market to create additional affordability. On top of the 192 units of public housing, they’re adding 74 affordable senior units and 28 affordable homeownership units.
“What I think planners have recognized, and particularly in places like Jersey City, is that mixed-income communities are the best for giving people an opportunity to move into better economic situations for themselves and their families,” said Jersey City Mayor Steven Fulop.
To address critical disrepair, tearing down public housing has become a regular practice in US cities. A 2010 study by the Department of Housing & Urban Development estimated that the US is losing 10,000 units of public housing each year to disrepair. Under the Choice Neighborhoods program and its predecessor, Hope VI, public-housing redevelopments often ended up with fewer public housing units than they started with. Since the Faircloth Amendment, passed under President Bill Clinton in 1998, housing authorities cannot legally create new public housing unit; the best they can do is a one-to-one replacement.
Other financing mechanisms, like the controversial Rental Assistance Demonstration program, shift tenants to vouchers they use on site while generating funding for rehabilitation.
Holland Gardens’s planners have consciously steered away from those icebergs. The plan sidesteps the strings attached to federal programs by bringing in market-rate units while rebuilding all existing 192 units as public housing. Jersey City Housing Authority will remain as the owner, with an operating agreement with a private developer.
The complex adds a street grid to the site and includes four buildings: a senior building, a for-sale condominium building, a retail and community building and a residential tower for all the public-housing units and market rentals. “It’s going to be indistinguishable whether you are a market-rate or an affordable resident,” said Vivian Brady-Phillips, former director of the Jersey City Housing Authority.
A courtyard at Holland Gardens, a three-acre development that’s currently comprised of 192 public housing units.
Source: Patrick Spauster/Bloomberg
Some residents have spent their whole life in Holland Gardens and aren’t eager to leave. Zoey, who preferred to go by her first name only, grew up in the development with her mother, who has been living there since she first moved to the US 55 years ago. “This is home. They’re like family here,” said Zoey.
Others are more optimistic.
“I’m looking forward to the transition and coming back to something bigger and better,” said Matthews. “Why wouldn’t you want something better?” said Olivia Smith, another longtime tenant.
Facilities and services at the new development, which will include a new branch of the Jersey City public library, incorporate what residents asked for in the community engagement process, an approach that planners described as “placemaking.”
“The fact that we’re preserving all of the public-housing units, and that we’re adding home ownership — I think that’s what’s really unique here,” said Brady-Phillips.
“This vision was always co-created,” she said. “It doesn’t mean that residents didn’t have concerns or trepidation, but it reflects priorities that residents raised.”
Even so, experts warn that community engagement processes don’t always reach all residents.
“Charrette processes tend to attract the resident leaders, probably more of the older residents,” said Popkin, referring to the act of involving as many stakeholders as possible in a development plan. “It ends up not representing the whole community because it’s very formal.”
That can mean that when projects start, some residents still feel blindsided by the process, said Brady-Phillips, who emphasized the importance of starting the dialogue early.
Right to Return
Ishmael, who also declined to include his last name, has been living at Holland Gardens for 10 years. For him, the most pressing concern was the promise of a right to return. He said he went to some of the meetings with the housing authority but found the uncertainty about relocation frustrating.
“I don’t know where they’re going to put us,” he said. “I don’t know if we’re going to come back.”
Residents will have several relocation options, and the city is providing counseling services to help each family figure out its best option. They can move to another public housing development, access a housing voucher on a private apartment, test the private market temporarily or take a cash payment and give up return rights.
It’s unclear if everyone will be able to get what they want. Extra public-housing slots are limited, some residents will have incomes too high to qualify for vouchers, which are already hard to use. Meanwhile, the local rental market is getting expensive fast.
Return policies have a messy history in public housing redevelopments, and tenants can fall through the cracks. Urban Institute’s Popkin said that because construction takes a while, some residents don’t end up returning. Mandatory relocations can be stressful for tenants, particularly the elderly and those with health issues. Some 43% of the heads of households in all of Jersey City public housing are over 62 years old, and nearly half of them have a disability, according to 2021 HUD data.
Zoey’s mother, for example, has limited mobility after fracturing her spine. “[She’s] not leaving until they drag [her] out of here,” said Zoey.
The housing authority has said it won’t review credit scores or income requirements for returning residents. Those policies are two best practices that researchers have identified to make redevelopments easier on residents.
“The biggest test for me is making sure that the existing Holland Gardensresidents exercise that right of return and come back,” said Mayor Fulop.
When Chicago redeveloped 11 public housing sites around the turn of the century, residents rarely returned, opting instead for vouchers on the private market or staying put in other public-housing developments.
In the throes of a national housing crisis, other cities might look to Jersey City’s blending of public, affordable and market housing as a blueprint for how to finance their own ambitions while preserving public housing. Recently, New York City’s council speaker proposed building new apartments in between public-housing towers, moving tenants next door, and replacing buildings falling into disrepair.
“It’s a very, very complicated and difficult environment because there isn’t a lot of support at the federal and state levels to build new public housing,” said Mayor Fulop. “So you gotta be creative.”
In today’s highly connected world, knowing the network behind a phone number is essential for businesses, security experts, and telecom service providers. Identifying a phone carrier allows organizations to optimize communication strategies, enhance fraud prevention, and improve data accuracy. With millions of mobile numbers and constantly changing networks, manually identifying carriers is no longer feasible. With IPQualityScore, you can identify phone carriers quickly and accurately, ensuring reliable communication insights and improved number validation.This is where advanced phone carrier lookup solutions come into play, offering fast, reliable, and precise identification of carriers for any phone number, anywhere in the world.
By leveraging automated tools and APIs, organizations can quickly determine the telecom provider behind a number, including information about mobile, landline, and VoIP connections. This helps businesses reduce operational costs, prevent miscommunication, and increase the effectiveness of outreach campaigns. Moreover, in the era of digital fraud, knowing the exact carrier associated with a number can significantly aid in detecting fake or temporary numbers often used for malicious purposes.
What Is Phone Carrier Identification?
Phone carrier identification, also referred to as carrier lookup, is the process of determining the telecom service provider responsible for a particular phone number. Each phone number is associated with a carrier when it is issued. Traditionally, carriers could be inferred from the number’s prefix, but with number portability and mobile number portability (MNP) options, this method has become unreliable.
Modern carrier identification systems use global databases, live network queries, and advanced algorithms to identify the current carrier of any number accurately. These systems not only tell you the provider but also indicate whether the number is a mobile line, landline, or VoIP service, helping organizations make informed decisions about communication channels.
Accurate carrier data is crucial for businesses that rely on SMS campaigns, voice calls, or automated notifications. Sending messages to a number without knowing its carrier could lead to delivery failures, increased costs, and reduced campaign effectiveness. With automated carrier lookup, businesses ensure they communicate efficiently while minimizing errors and delays.
How Phone Carrier Identification Works
Phone carrier identification uses a combination of databases, APIs, and network intelligence to pinpoint the current service provider for a given number. Here’s how the process works in detail:
Database Lookup: Carrier lookup tools access large, updated databases containing information about phone number allocations, prefixes, and ownership. These databases are continuously refreshed to reflect changes due to number portability and network updates.
Real-Time Network Query: Advanced systems perform live queries to telecom networks to validate carrier information. This ensures accuracy, even if a number has been recently ported to another provider.
Line Type Detection: In addition to the carrier, the system determines the type of line—mobile, landline, or VoIP. This is important for optimizing message routing, pricing, and call delivery.
Integration with APIs: Businesses integrate carrier lookup APIs into their CRMs, marketing tools, and verification systems. This allows automated carrier identification at scale, instantly analyzing thousands of numbers in real time.
By combining historical data with real-time network insights, these systems ensure that the carrier information is accurate, up-to-date, and actionable for a wide range of applications.
Why Accurate Carrier Identification Matters
1. Optimizing Communication Strategies
Understanding the carrier behind a phone number allows businesses to tailor their communication approach. For example, SMS delivery rates and costs can vary between carriers, and knowing the network helps in choosing the most efficient route. This is especially important for companies running bulk messaging campaigns, appointment reminders, or OTP verifications.
2. Enhancing Fraud Prevention
Many fraudsters use temporary or virtual numbers to commit scams or create fake accounts. Carrier identification helps detect suspicious patterns, such as numbers linked to disposable or VoIP services, which are often used for fraudulent purposes. By cross-referencing carrier data with user behavior and IP intelligence, organizations can proactively prevent fraud.
3. Improving Data Accuracy
Accurate carrier information ensures that customer databases remain reliable. Many businesses collect phone numbers without validating the associated carriers, leading to incomplete or incorrect records. Carrier lookup allows for database enrichment, improving marketing targeting, customer service efficiency, and operational reporting.
4. Reducing Operational Costs
Misrouted calls, failed SMS deliveries, or undeliverable notifications lead to wasted resources and unnecessary expenses. By identifying carriers upfront, businesses minimize errors and reduce costs, ensuring that messages and calls reach their intended recipients efficiently.
5. Supporting Regulatory Compliance
Certain countries have strict regulations about SMS delivery, voice call routing, and telecommunication reporting. Accurate carrier information ensures compliance with regional laws and telecom standards, helping businesses avoid fines or legal complications.
Use Cases of Phone Carrier Lookup
1. Marketing and Outreach Campaigns
Businesses running SMS marketing campaigns or automated notifications need to know the recipient’s carrier to ensure high deliverability rates and cost efficiency. Carrier lookup allows marketers to segment users by network, improving engagement rates.
2. Banking and Financial Services
Banks and fintech companies use carrier data to detect high-risk or suspicious numbers, verify account holders during onboarding, and secure multi-factor authentication (MFA) processes.
3. Telecom and VoIP Services
Telecom providers use carrier identification to route calls and messages efficiently, manage number portability, and prevent network abuse.
4. Fraud Prevention in Online Platforms
Social networks, e-commerce platforms, and online services integrate carrier lookup with verification workflows to prevent fake account creation and reduce abuse from temporary or untraceable numbers.
5. Emergency Services and Customer Support
Accurate carrier data helps emergency responders and customer support teams ensure reliable communication with users in critical situations, especially in regions with multiple service providers.
Features of an Advanced Carrier Lookup Tool
Global Coverage: Ability to identify carriers worldwide, not limited to specific regions.
Real-Time Accuracy: Up-to-date results reflecting number portability and network changes.
Line Type Detection: Differentiates between mobile, landline, and VoIP numbers.
Bulk Lookup Capability: Supports processing of thousands of numbers simultaneously.
Integration Options: API support for CRM, verification platforms, and marketing tools.
Security Compliance: Ensures privacy and follows regulatory standards like GDPR or CCPA.
These features make carrier lookup a versatile and essential tool for businesses seeking operational efficiency and secure communication.
Benefits of Using Phone Carrier Lookup
Improved Deliverability: Ensure calls and messages reach the correct recipient efficiently.
Reduced Fraud: Identify temporary, VoIP, or high-risk numbers before they cause issues.
Operational Efficiency: Automate carrier identification to save time and resources.
Better Customer Data Management: Enrich and validate databases for accuracy.
Regulatory Compliance: Adhere to telecom laws and reporting standards.
Overall, carrier lookup is an investment in data integrity, communication reliability, and fraud prevention.
Best Practices for Implementing Carrier Lookup
Automate Through APIs: Integrate carrier identification into existing CRM, marketing, and verification workflows.
Combine With Other Verification Tools: Use in conjunction with phone number validation, IP intelligence, and email verification for comprehensive risk assessment.
Update Data Regularly: Ensure databases reflect the latest number portability and carrier changes.
Monitor Suspicious Patterns: Flag numbers linked to disposable or virtual carriers for additional scrutiny.
Ensure Compliance: Adhere to data privacy and telecom regulations in all regions of operation.
Following these practices ensures that carrier lookup provides maximum benefit while maintaining operational efficiency and security.
Future of Phone Carrier Identification
The future of carrier lookup is moving towards smarter, AI-driven systems that integrate multiple data sources, including:
Real-time network analytics for instant carrier detection
Machine learning models to predict high-risk numbers
Integration with fraud prevention and cybersecurity platforms
Global databases enriched with user behavior and device intelligence
These innovations will make carrier lookup even more accurate, reliable, and actionable for businesses of all sizes.
Conclusion
Identifying phone carriers quickly and accurately is no longer a luxury — it is a necessity for modern businesses. Carrier lookup enhances communication efficiency, prevents fraud, improves data accuracy, and ensures compliance with telecom regulations.
By integrating advanced carrier lookup tools and APIs, organizations can make informed decisions, optimize outreach, and safeguard against risks associated with fake or high-risk numbers. In a world where communication drives business, knowing the network behind every phone number is essential for operational success and customer trust.
Please join us for a LIVE Webinar “What’s New in Archibus V26.1″ which will be released in the following days.
Thursday, 29 April 2021 at 11:00 AM (EST)
Here is why you don’t want to miss this webinar:
Hoteling Self-serve Booking Tool Enhancements:
Limit the number of days to book ahead,
Enable health checks before check-in,
Check ahead who else has booked a desk on day & time,
Search and book workspace near your colleagues.
Other Enhancements in V26.1:
Workplace Accessibility: Allow users with visual or hearing impairments to navigate the workplace
Space Console Query Search: Find what you need by building your own query
Reports Central: Easily build and personalize reports and charts
Archibus SaaS version provided on the Cloud (for new users)
Upon registration you will receive an email with the Webinar’s URL. It makes sense to register even if you can’t make it on Thursday to receive a link to the recorded webinar if you registered and couldn’t attend.
