Robotech CAD Solutions Technical Support Team includes knowledgeable experienced application engineers dedicated for helping you maintain your CAD, BIM, CAFM and IWMS operation.
For over 30 years we have been supporting our clients CAD, BIM, CAFM and IWMS needs. Our Technical Support team is available to troubleshoot and resolve technical problems remotely over a secured online connection. We use a Tech Support Ticket system which provides customers email notifications and tracking of Support Requests from submission to completion.
Level One Support:
When you purchase Autodesk Products from us you receive a complimentary Level One Support. Click to learn more.
Support Higher Levels:
Additional support options/levels are available for our offered CAD, BIM, CAFM and IWMS applications which may include onsite and remote business consulting with ongoing focused support for specific applications by Autodesk and ARCHIBUS. Click to request custom Support options.
Submit a Support Ticket or call us at 201-792-6300