We consider training to be one of the most important components in any Archibus project, and it involves a combination of software training, relevant business consulting and users coaching over a period of time. The training is uniquely tailored to the organization we are implementing for. We provide training for the required applications, features and tools, and train the users on how to produce, maintain and manage CAFM drawings and data to establish an Archibus space portfolio. Each training manual is developed specifically for the way Archibus is configured and deployed at your organization. One of our training goals is developing with you a training manual simple enough that someone can reference it after training and be able to understand how to use the application.

 

Available training topics:

• • Beginners training  for specific applications
  • System and database administrator training
  • Deployment and system configuration training
  • Archibus Custom Topic Training / Coaching
  • Archibus Development Training

 

Methodology:

• • Training curriculum is customized for the company and users’ goals, data, applications and processes
  • Provided hands-on with the user(s) per their role
  • It involves consulting / training / coaching / documenting and working together on YOUR data
  • Training typically includes development of a Custom Guide for the users
  • Reports and Routines developed during training remain users property part of the system
  • Can be performed onsite, in our Training Center or in combination of both
  • Delivered by a senior experienced Application Engineer / Trainer
  • Provided in intervals to let students digest and make progress on their on
  • Normally combined with post-training Tech-Support program
  • Scheduled based on parties availability in 8, 6, or 4 hour sessions (remote sessions 2 hour minimum)
  • Initial recommended scope for new Archibus users is 40 hours

System Upgrades
Having the latest version of ARCHIBUS enables you to take advantage of newly released features. It also gives you access to the latest technologies developed. From compatibility with the latest Autodesk products. To updated security. Upgrading regularly enhances your operation.

Robotech has been doing system upgrades from over 25y. We have the knowledge and technical personnel to smoothly upgrade your system to the latest.

Usual tasks:

• Create a full backup of existing system. This includes getting a copy of the Database, Web Application and any drawings.
• Setting up a Development environment. This environment will host the test upgrade system.
• Upgrading DB schema to the latest version
• Upgrading any custom Web Central views to the latest release.
• Checking integrations to make sure they are compatible with new version.

Once we have the new Development system in place. We can conduct user acceptance testing. We can also train users on this Development system. After user acceptance testing is complete and any changes are made to the system we are ready to conduct a live upgrade.

Live upgrades usually happen on Fridays and the weekend. During this time we’ll pause the existing “live” system. Get a fresh copy on the Database and apply the schema changes from the Development system. Robotech will also upgrade all the required software on the server. Once these steps are complete we replace the Database and bring the new system “live”. Since all the testing was done on the Development environment we can safety bring the new system online for the new week.

Our technicians will keep your IT group updated during the entire process.