Autodesk Software & Services

Autodesk Software & Services

Robotech offers the latest Autodesk CAD and BIM software and implementation services. Autodesk AEC software, BIM 360 and AEC Collections including Revit, AutoCAD, Civil 3D and more to increase your design productivity and help you manage complex projects.

Deployment, Networking & Hosting services

Deployment, Networking & Hosting services

Deployment Services

Robotech will design, build and then maintain the ideal CAD & BIM infrastructure using the right technology.  In addition, we pride ourselves on keeping our clients and their systems current as technology and network solutions evolve.  Autodesk network licensing design includes the design and install of LMTools License manager  and setting up your server infrastructure.  Our ultimate goal is to create a cost-effective, reliable,  CAD & BIM deployments for your organization. Robotech will be responsible for the maintenance, monitoring, and upgrades.  To keep you and your users  current to ensure that the technology not only makes sense for the current application – but it is scalable enough to grow with your business.

 

Class and Custom Autodesk Authorized Training

Class and Custom Autodesk Authorized Training

Whether you are a novice, expert, student, or professional, we have a training path for you. Learn with a trusted partner.  We’re committed to, inspiring learners who want to imagine, design, and create a better world.Robotech is an Autodesk’s Authorized Training Center in Hoboken, NJ. We’re minutes from the PATH Train to NYC and other NJ Transit destinations.

We offer small group Classes and Custom project-lead training programs are available for AutoCAD, Revit and most Autodesk & ARCHIBUS applications. 

 

Prove your knowledge. Advance your career goals.

Robotech offers two Autodesk certification levels—get started to highlight your abilities:

Autodesk Certified User
Earning Autodesk Certified User (ACU) certifications verifies that you have the essential Autodesk software skills and industry knowledge to start your career.

Autodesk Certified Professional
The Autodesk Certified Professional (ACP) is an advanced certification designed for professionals who possess expert-level knowledge of a tool and can solve complex challenges in workflow and design.

 

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Technical Support

Technical Support

The Robotech CAD Solutions Technical Support group is a team of knowledgeable, dedicated application engineers ready and eager to assist with your CAD, BIM and CAFM software installation and support issues. We are equipped to streamline the installation and support of the products we offer, including Autodesk AutoCAD, AutoCAD Architecture, MEP, Revit BIM applications, ARCHIBUS Workplace & Facility Management, Web Central and more. Our Technical Support will help you diagnose and solve any technical problems you might have with your system.

Our support technicians utilize LogMeIn Rescue & WebEx remote technology to troubleshoot and resolve technical issues as quickly as possible. These remote tools allows our technicians to easily view and interact with customers’ desktops, servers and devices to resolve issues fast. This technology allows us to efficiently install applications and troubleshoot technical difficulties over a secure online connection with minimal customer input.
 

Issue Resolution:
Support calls are processed in the order in which they are received. Our goal is to contact the client within four (4) hours and resolve the issue as soon as possible. Case resolution time varies depending on the nature and complexity of the request. The Support team will provide you with the best possible estimate

Level One Support
When you purchase Autodesk Products from us you receive complimentary Level One Support. Click to learn more.